shipping & returns
UK STANDARD SHIPPING
UK EXPRESS SHIPPING
EUROPE STANDARD SHIPPING
USA & WORLDWIDE SHIPPING
If you are unhappy with your item(s), we can offer an exchange, credit note or refund. We are not however able to offer a return on the cost of initial postage, or the return postage cost.
To start the returns process, please email with your six digit order number, and state what form of return option you would like.
Please then fill out the returns document within the initial packaging and include it in the return parcel.
Please note that any items returned, need to be back at our address within 14 days (21 days for international customers) from the initial delivery date.
Upon return, the order will be inspected by a member of the staff to ensure that items have not been worn or damaged.
All tags must still be attached (if any) and the product must be in the same condition as to when you received it, failure to this will result in the return being void and will be returned to sender.
We recommend that any returned orders are to be sent tracked as we are not to be held responsible for any lost or damaged items.
Please ensure you familiarise with the size and style of the product to avoid disappointment upon receiving it.